Specialized Telecom Repair

Field-grade repairs for
WISPS

RFRepair is a specialized electronics repair centre serving the wireless ISP industry. We diagnose and repair telecom equipment, radios, routers, switches, etc.

Mail-In Service 2-Year Warranty US & International Canada-Based
What we repair

Services

We service all makes and models of WISP and telecom equipment, with deep specialization in the brands most commonly deployed in the field.

◈

Wireless Radios

APs, CPEs, and bridges of all brands and models, including inexpensive SMs commonly considered "disposable"

◫

POE Switches

From liquid damaged RJ45 ports to burnt out current sensors to dead SOCs, we can fix it.

◬

Routers & Gateways

No power, flapping ports, not booting or locking up/rebooting? we can fix that as well.

Specialization

While we accept all brands, our deepest expertise is in:

Ubiquiti Cambium Networks Netonix MikroTik
How it works

Mail-In Process

All repairs are handled by mail. We provide prepaid shipping labels and packaging guidance to make the process straightforward regardless of your location.

01
Contact Us Describe your equipment and the issue. We will provide you with a repair quote. We have flat rates for most common models
02
Ship Your Equipment We provide prepaid labels and teardown/packaging guides where needed.
03
Diagnosis & Quote We perform a full diagnostic and verify your repair quote before any work begins so there are no surprises.
04
Repair & Return Approved repairs are completed and returned. All repairs carry a 2-year warranty.
Get in touch

Contact

To initiate a repair or ask about a specific device, reach out by email or Facebook Messenger. We respond to all inquiries within one business day.

repairs@rfrepair.com Messenger
RFRepair
Canada  ·  Serving clients worldwide
Legal

Policies

Repair & Returns Policy

All repair quotes are provided in advance and require explicit client approval before work begins. Clients are never charged for repairs they have not approved.

All completed repairs carry a 2-year warranty covering the specific fault repaired. This warranty covers parts and labour for the same failure mode. It does not cover new faults, physical damage, lightning damage, or damage caused by incorrect installation after return.

If a repair fails within the warranty period, return shipping is covered by RFRepair and the repair will be redone at no charge.

Devices that are assessed and deemed uneconomical to repair (BER — Beyond Economical Repair) will be returned to the client. A diagnostic fee may apply in such cases; this fee will be disclosed before the device is shipped to us.

Refunds on completed repairs are not available once work has been performed and approved. If you are dissatisfied with a repair outcome, contact us and we will work to resolve the issue under warranty.

Privacy Policy

RFRepair collects only the information necessary to provide repair services. This includes your name, contact information, shipping address, and details about the equipment being repaired.

  • We do not sell or share your personal information with third parties except as required to fulfil your repair (e.g. shipping carriers).
  • Payment information is handled by our payment processor and is never stored on our systems.
  • We may retain records of completed repairs for warranty and service history purposes.
  • You may request deletion of your personal data at any time by contacting us at repairs@rfrepair.com.
  • We comply with applicable Canadian privacy legislation including PIPEDA.

For any privacy-related questions or requests, contact: repairs@rfrepair.com

Terms of Service

By submitting equipment to RFRepair for service, you agree to the following:

  • You are the owner of the equipment or are authorized to authorize repairs on it.
  • All repairs are quoted prior to commencement. Work will not begin without your approval.
  • RFRepair is not liable for pre-existing conditions, data loss, or consequential damages.
  • Unclaimed equipment not retrieved within 90 days of repair completion may be considered abandoned.
  • These terms are governed by the laws of Canada.

For questions regarding these terms, contact: repairs@rfrepair.com